UX's Consultancy

Through the analysis, consultancy and design of onboarding and authentication products, we help to improve the user experience of your customers.

WHAT IS THIS SERVICE ABOUT

UX Consulting Service

Our consultancy service improves your software development and testing procedures. Our dedicated team of UX professionals will work closely with you to deliver the optimal product for your users.

PROCESs

Our approach

01.

Understanding your business goals and app/web objectives

02.

Identifying your target audience

03.

Defining user navigation flows

04.

Proposing solution strategies

05.

Testing and conducting heuristic evaluations

06.

Compiling and presenting conclusions and recommendations

UX CONSULTANCY

Benefits

Our UX consultancy offers a deep understanding of your users, focusing on processes that ensure maximum security while offering the best user experience.

Enhanced product usability and target conversion
Improved navigation simplicity
Fresh insights and an external approach to the product
Improved decision making through a better understanding of your users
Increased revenue through a reduced bounce rate.
User satisfaction measurements (SUS)

ClientS

What they say about us

Banco ICBC

Banking Manager

Facephi not only provides the best support but is also the most secure and accurate of all the biometrics companies we assessed.

Gonzalo Díaz

Banco Supervielle

Pension Team leader

Facephi’s product is highly innovative and breaks new ground in the industry. Their recognition algorithm enables us to take another step on the road to digital transformation.

Rodrigo Santos

Banco Industrial

Digital Manager

Thanks to the wonderful user experience, use of our mobile banking application has increased by 40% in the first 3 months since we implemented Selphi.

Javier Ramírez

Banco Guayaquil

Architecture & Innovation Technology Manager

Banco Guayaquil, in its constant search for innovation, has found a highly valuable partner in Facephi for its digital strategy.

Franz Zambrano

Cencosud scotiabank

Digital Factory Manager

Banco Guayaquil, in its constant search for innovation, has found a highly valuable partner in Facephi for its digital strategy.

Ariel Espinoza

OUR STANDARDS

Why choose Facephi for UX?

Our approach is flexible and tailored to your unique needs. We’re adept at creating new user flows or optimising existing ones with the most appropriate tools and methods.

Proven UX design experience

We’ve designed successful user experiences in diverse sectors, including banking and financial services, health, insurance, shared services, travel, among others.

Agile and collaborative

Iterative designs between our team and the customer through agile and collaborative processes.

Multidisciplinary team

Our experts specialise in various facets of user experience, providing comprehensive solutions.

Thorough testing and validation

We do robust testing and validation of customer journey design ideas.

Track record of success

The positive feedback of our customers is our best pitch.