2023 Gartner® Market Guide for Identity Verification​

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In an ever-evolving market like digital identity verification, organisations often grapple with the challenge of selecting a provider that not only stands out within the competitive set  but also seamlessly aligns with the unique demands of their business. 

Identity verification companies must therefore demonstrate their ability to tailor solutions to varied use cases, diverse security requirements and evolving user experience standards. 
In our opinion, the broadening scope of identity verification reflects its indispensable role in building user confidence during digital interactions. The Gartner report also notes the below quote:

 “The purpose of identity verification is to establish confidence in the identity of a user during a digital interaction. As a result, across all geographies and industries, the use cases in which identity verification is required in the market today have become broad in scope. This is accelerating as the pace and reach of digital transformation continue to expand the scope of digital interactions for both customers and workforce.”

In an ever-evolving market like digital identity verification, organisations often grapple with the challenge of selecting a provider that not only stands out within the competitive set  but also seamlessly aligns with the unique demands of their business. 

Identity verification companies must therefore demonstrate their ability to tailor solutions to varied use cases, diverse security requirements and evolving user experience standards. 
In our opinion, the broadening scope of identity verification reflects its indispensable role in building user confidence during digital interactions. The Gartner report also notes the below quote:

Gartner

 “The purpose of identity verification is to establish confidence in the identity of a user during a digital interaction. As a result, across all geographies and industries, the use cases in which identity verification is required in the market today have become broad in scope. This is accelerating as the pace and reach of digital transformation continue to expand the scope of digital interactions for both customers and workforce.”

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Gartner, Market Guide for Identity Verification, Akif Khan, Robertson Pimentel, Sean ONeill, Swati Rakheja, 7 September 2023. 

Note: The report title was changed from Market Guide for Identity Proofing and Corroboration to Market Guide for Identity Proofing and Affirmation in 2020 and changed to Market Guide for Identity Verification in 2023 

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